Establish a selection process that identifies the best fit between the organization and candidates while providing a clear, consistent coaching guide for building capacity over the first 12 months for new hires/new to the position and for retention and development with the current workforce. Applied a full access from anywhere, 24/7 online assessment and reporting process with specialized candidate, job match, supervisory match and coaching reports. Interview and interpretation coaching provided as needed.

Now selection, first 12-month performance and ongoing development are integrated into a comprehensive Capability Building System. The result — significantly improved selection alignment, accelerated integration and performance of those newly hired/new to the position and a process for coaching and performance development based on increasing effectiveness and improvement in performance and results/outcomes achieved. Capability and learning are now driven by the individual not by a "push" from management.