Create an Integrated National Identity — While Retaining Regional Focus
Market Expansion, Product Expansion — And Along the Way, Culture Change
Three Trades/Three Markets — One Building Industry Contractor
Building Capability in Key Executives
Establish an Integrated and "Refreshed" Financial System as a Way of Working
Establish a Common Strategic Vision from Two Distinct Cultures and Countries
Growing from Local Market to Regional Leader
Enhancing Selection Process Through Assessment and Behavioral Interviewing
Organization Start-Up — With 25 Years-Plus Industry Experience
Re-Envision a National Industry — One Trade Association's Challenge
Continuous Improvement Driven at the Process Level
*Confidentiality: This summary information is presented to provide examples of project, realtime experience relevant to clients and candidate clients of KL Martzall. Please treat this information with confidentiality and share only on a need to know basis with project decision makers in reaching a decision regarding consultant selection for your organization. Contact Kirby Martzall, KL Martzall, to clarify for any other use or questions regarding the sharing or distribution of this information. Thank you.
We respect the privacy of our clients, so we cannot list them on our site. Please contact us for more information. We work with, and have worked with, a remarkably diverse group of clients.
Our clients include:
Executive
Vice President, national
convenience store group: Your ability to open our minds, discuss present, future, clear concise initiatives/plans and agree to what we all believe is an extremely powerful plan is incredible. You are well aware of our 802 stores operating under six banners, five divisions and sixteen states. Our task was to complete individual strategic plans, which rolled up into one global plan allowing us to "leverage our size" and incorporate "Best Practices" across our entire company. We did it and are now focusing on implementing, measuring and refining as we go. There are numerous obstacles in the strategic planning process — staying focused, executing, measuring and continuous follow-up to mention a few. You masterfully guided us through the process and continue to educate us as to the importance of the many steps required in a sound plan to achieve meaningful results. You are part of our accountability. Kirby. you are exactly what the doctor ordered. I am extremely pleased with the relationship we've established together with the convenience store divisions. Our relationship is one of mutual respect among the presidents and their teams. I feel you've taken as much ownership in our plans as we have — that is one of the reasons for your success. close | next |
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President,
regional food & beverage manufacturer: Kirby is a great facilitator. He has helped us with our strategic process over the past ten years as we have more than tripled in size and expanded from a local, single state market to become a regional player in ten states and growing. He is skilled at keeping us focused and pointed in the right direction while giving us the latitude to explore new ideas and the unexpected as they come up — resulting in product and packaging innovations linked to our strategy implementation. previous | close | next |
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CEO,
stationery/gift manufacturer: The monthly 1to1's with my chair give me focus, priority and consistency combined with our monthly TEC group meetings where I learn from and with fellow members, insightful speakers and perspective-widening executive sessions. Working through my and others' challenges/situations is a great way to see new solutions and broaden my thinking and options. Thank you for making TEC such a great experience. previous | close | next |
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CEO,
multi-unit datacom/telecom company: Kirby has provided immeasurable resource relative to my executive development. He is able to connect with my core values, and accordingly allowed me to leverage his experience, insight and expertise, while providing accountability in accomplishing my personal development objectives. He is both probative and prodding in his effort to most effectively enlist my energy as he clearly understands the merit of not providing all the answers, rather asking questions to force me to process and draw fundamentally sound conclusions. previous | close | next |
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Founder,
interactive design/development firm: KL Martzall was invaluable in helping us to clearly define and implement a cohesive strategy. previous | close | next |
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Founder,
manufacturing company: Kirby, I want to take this opportunity to thank you for the help you have been to us. We are excited about our future and your work has helped us to focus on it in a cohesive way. You have a gift, as well as a wealth of experience and knowledge which is, and will be, helpful to us and our entire company. Thanks again for your contribution to our ongoing success. We are excited about our prospects for a fantastic year and especially as a result of our work with you. The way we envision using your services as we go forward is for semi-annual macro strategic planning sessions. You helped us to focus on the big picture which was the area that we were struggling in. This help was fantastic and greatly appreciated. Now it is up to us to implement the action plans that are before us. I am sure that we will be contacting you for various things throughout the year and look forward to seeing you soon. Please stay in touch. previous | close | next |
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Partner,
accounting and business consulting firm: I wish everyone was as meticulous as you in listing specific questions/issues that we will need to discuss. I appreciate the heads up and look forward as always to getting together with you. Have a great day. previous | close | next |
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President,
building industry association: KL Martzall did an impressive job for us. Our plan will guide the next three presidents as they take us into the future. previous | close | next |
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Executive
Director, network of lifecare communities: I wanted to get back to you with a brief overview from my perspective. First, I have used the technique you taught us in breaking down challenges for the group. It seems like such a simple thing but identifying the parameters for the group to respond helps to put everything in an orderly format for discussion. I have particularly found this helpful when it comes to helping the team look at an issue that requires us to come up with one common decision for the campus. As relates to the actions we developed during the planning day — a work in progress. I am pleased with how the entire goals and strategic directions have developed through the planning this year. There is a much better connection than in the past. As far as some other things that came up in our session, we have begun the communication process with Residents relating to the forthcoming changes in Supportive Living, we have expanded the focus on learning for team members, we have now combined the Maintenance team into a campus team, North renovation planning is underway, a new Manor Library annex is complete, and the Manor courtyard renovations are now underway. These are just a few of the items that are underway or completed as a result of our discussions. Thanks. previous | close | next |
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CEO,
technology company: You've been an invaluable resource for me and have really helped in getting through this situation. I'm not out of the woods yet, but at least I'm seeing some daylight now. Thank you very much for all you've done. For being there — and here. previous | close | next |
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Executive,
manufacturing company: Just wanted to tell you that I really enjoyed the strategic session this week. Not only did we work hard and get a lot accomplished, but we had fun doing it. I really believe our company is going to be very successful because we have a great plan and a group of people who work very well together as a team. We couldn't have gotten this far without our CEO's generosity and your guidance. previous | close | next |
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President,
manufacturing company: After 15 years as a CEO I finally have an experienced facilitator/consultant/coach (my chair) and peer group to hold me accountable to follow through with action and to challenge my thinking and decisions — not as "right or wrong" but as the "best or could be better" direction to proceed or actions to take. I wasn't sure this would be for me. It is. Thanks again for the 1to1, I always come out feeling better focused on things that I feel good about. previous | close |
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